CALIBER | SUPPORT

CONTACT SUPPORT

Need assistance? Connect with us on Discord!

Our dedicated support team is here to assist with any questions or concerns you may have. Join our Discord channel through the link below for quick support and to connect with our amazing community!

FREQUESNTLY ASKED QUESTIONS (FAQS)

Q1: What is CaliberSea?

CaliberSea is a tactical multiplayer game where players take on roles such as operators in combat missions. It emphasizes teamwork, strategy, and skill-based gameplay in various modes like PvP, PvE, and co-op missions.

Q2: Is CaliberSea free to play?

Yes, CaliberSea is free to play with optional in-game purchases for in-game items, operators, battle passes, and boosts.

Q3: Can I link my game progress to multiple devices?

Yes, you can link your game progress to multiple devices. To do this, simply log in with the same account credentials on each device you want to use. Your game data, including progress, achievements, and in-game items, will be synchronized across all devices.

Q4: Is an internet connection required to play CaliberSea?

Yes, an internet connection is required to play CaliberSea , as it is an online multiplayer tactical shooter that relies on real-time cooperative and competitive gameplay with other players.

Q5: Is CaliberSea available on mobile or PC?

Right now, CaliberSea is available exclusively on PC! Stay tuned for updates as we work on bringing the game to even more platforms in the future.

Q6: How do I communicate with other players (voice/text chat)?

You can communicate with other players using both voice and text chat! To use voice chat, simply press and hold the 'G' key, or you can adjust this in the settings under 'Voice' for more customization. For text chat, there's also a chat box where you can type and interact with others.

Q7: Does CaliberSea have a Discord server?

Yes, CaliberSea has an official Discord server! Join us at https://discord.gg/mindlinkgames to connect with other players, get updates, and be part of our community!

Q8: What regions is the game available in?

It is available in Southeast Asia, including countries such as Singapore, Thailand, Malaysia, Vietnam, and the Philippines.

Q9: How to download the CaliberSea?

You can easily download CaliberSea by clicking the Download button on the download page of our official website at https://calibersea.com

Q1: What game modes are available?

Currently, CaliberSea offers several exciting game modes including PVE (Player vs Environment), PVP (Player vs Player), and PVPVE (Player vs Player vs Environment). We also feature Ranked Battles and other thrilling modes for you to enjoy!

Q2: How do I select and customize my character?

You can select your character through the Operators Menu in the game. Simply go to the Operators Menu on the upper right, choose your desired operator, and customize them to your liking!

Q3: Is there a tutorial or practice mode?

You can select your character through the Operators Menu in the game. Simply go to the Operators Menu on the upper right, choose your desired operator, and customize them to your liking!

Q3: How do I select and customize my character?

Yes, there is a tutorial and practice mode available in CaliberSea. You can access these modes to learn the game mechanics, practice your skills, and get familiar with the controls before jumping into real matches!

Q4: What happens if I leave the battle?

If you leave a battle in CaliberSea, you may face penalties such as losing rewards, ranking points, or being temporarily blocked from accessing certain game modes. Leaving also impacts your team’s performance in team-based modes, so make sure to finish your battles whenever possible!

Q5: Can I customize my character?

Yes, you can customize your character in CaliberSea! Head to the Operators Menu to change your operator's appearance to suit your playstyle. Unlock more customization options as you progress in the game!

Q6: Does the game support controllers or keyboards?

Yes, CaliberSea supports both controllers and keyboards. You can customize your control settings in the Options Menu to suit your preferred playstyle.

Q7: What do I do if I encounter a bug or issue?

If you encounter a bug or issue, please report it to our support team on Discord. You can join our Discord server at https://discord.gg/mindlinkgames and share the details in the designated support channel. Including screenshots or a description of the problem will help us address it more efficiently. Thank you for your support!

Q8: Is this a 3rd person view?

Yes, CaliberSea primarily offers a third-person perspective for immersive gameplay. However, there is also an option to switch to a first-person view for players who prefer an FPS-style experience.

Q1: How do I create an account?

Creating an account is simple! Visit our official website and click on the Sign-Up button. Follow the step-by-step instructions to register using your email address or by linking your social media account. Once completed, you’ll be ready to dive into the game!

Q2: What should I do if I forget my password?

If you forget your password, don’t worry! Head to the Login page and click on Forgot Password. Enter your registered email address, and we’ll send you a link to reset your password quickly and securely.

Q3: How do I transfer my account to another device?

Transferring your account is easy. Simply log in on the new device using your existing credentials. All your progress, data, and settings will automatically sync, so you can continue playing seamlessly wherever you go!

Q4: Can I have multiple accounts?

Yes, you’re welcome to create multiple accounts! However, each account must be linked to a unique email address or social media profile. This helps keep your accounts organized and secure.

Q5: Can I link multiple accounts to one email?

Unfortunately, no. Each account requires its own unique email address. This ensures that your data and progress remain secure and separate across accounts.

Q1: How can I top up or make a purchase in CaliberSea?

Topping up or making a purchase in CaliberSea is easy! Open the game and head to the in-game store. Select the item you’d like to purchase and follow the prompts to complete the transaction using your preferred payment method. Additionally, you can visit our webshop for more purchase options.

Q2: What payment methods are accepted?

CaliberSea supports a wide range of payment methods for your convenience. These include GCash, PayMaya, Xsolla, and other major credit or debit cards. Visit our in-game store or webshop to see all available options!

Q3: Can I refund a purchase?

Refund policies depend on the platform and payment method used for the purchase. If you wish to request a refund, please contact our support team via Discord or email with your transaction details. We will assist you in accordance with our refund guidelines.

Q4: Are there exclusive items in the webshop?

Yes! The CaliberSea Webshop offers exclusive items and bundles that may not be available in the in-game store. Be sure to check the webshop regularly for special deals and limited-time offers!

Q5: What should I do if my top-up doesn’t reflect in my account?

If your top-up doesn’t appear in your account, please contact our support team immediately. Provide your transaction ID, payment details, and the date of the transaction to help us resolve the issue as quickly as possible.

Q6: Are there discounts or special promotions for purchases?

Yes, CaliberSea regularly offers discounts and promotions on in-game items and credits. Keep an eye on our in-game store, webshop, and official social media channels for updates on sales and events!

Q7: Is my payment information secure?

Absolutely. CaliberSea uses secure payment gateways to protect your information. Whether you’re purchasing through the in-game store or the webshop, your payment details are encrypted and handled with the utmost care.

Q8: Can I use multiple payment methods for a single purchase?

Currently, CaliberSea only supports a single payment method per transaction. However, you can use different payment methods for separate purchases as needed.

Q1: What are the system requirements?

Minimum Requirements (low settings, playable performance):
OS: Windows 10 64-bit
Processor (CPU): Intel Core i5-2500K / AMD Ryzen 3 1200
RAM: 8 GB
Graphics (GPU): NVIDIA GTX 960 / AMD Radeon R9 280 (2-4 GB VRAM)
Storage: 43.4 GB free space (likely on an SSD or HDD)
DirectX: Version 11

Recommended Requirements (medium to high settings, smooth performance):
OS: Windows 10/11 64-bit
Processor (CPU): Intel Core i5-8400 / AMD Ryzen 5 2600X
RAM: 16 GB
Graphics (GPU): NVIDIA GTX 1070 / AMD RX 5700 (8 GB VRAM)
Storage: 43.4 GB on an SSD (for faster loading times)
DirectX: Version 12

High/Ultra Requirements (max settings, 60+ FPS, 4K capable):
OS: Windows 10/11 64-bit
Processor (CPU): Intel Core i7-9700K / AMD Ryzen 7 3700X
RAM: 16-32 GB
Graphics (GPU): NVIDIA RTX 3070 / AMD RX 6800 XT (8-12 GB VRAM)
Storage: 43.4 GB or more on an NVMe SSD
DirectX: Version 12

Q2: How can I improve slow download speeds in the Caliber launcher?

Check Your Internet Connection: Ensure your internet connection is stable and meets the minimum speed requirements.
Use a Wired Connection: If possible, use a wired Ethernet connection instead of Wi-Fi to reduce potential interference.
Close Background Applications: Terminate any unnecessary applications that might be consuming bandwidth.
Try Downloading During Off-Peak Hours: Internet speeds can be affected by peak usage times; downloading during off-peak hours may improve performance.
If the issue persists, consider reaching out to Customer Support for further assistance.

Q3: How do I update Caliber?

Automatic Updates: The Caliber launcher automatically checks for updates when launched. If an update is available, it will prompt you to download and install it.
Manual Update: If the update does not start automatically, go to the settings in the launcher (cog icon) and select "Check for Updates."

Q4: What should I do if the launcher fails to update or crashes?

Clear Cache:
- Close the launcher completely.
- Navigate to the installation directory of the launcher and delete the "Cache" folder.
- Restart the launcher and try updating again.
Reinstall the Launcher:
- Uninstall the current launcher.
- Download the latest launcher version from calibersea.com.
- Install and log back in to continue downloading updates.

Q5: What do I do if I experience performance issues after installation?

Check Your Graphics Settings: Adjust in-game settings to a lower preset (e.g., Medium or Low).
Run in Windowed Mode: Some players report improved performance by running the game in windowed mode.

Q6: How can I troubleshoot server connection errors?

Check Internet Connection: Ensure your connection is stable and meets the minimum requirements.
Disable VPN/Proxy: VPNs or proxy services may interfere with the game’s connection. Disable them temporarily.
Allow Through Firewall: Add the Caliber launcher and game as exceptions in your firewall and antivirus settings.

Q7: What languages are supported in Caliber?

Caliber supports multiple languages. During installation or the first launch, you can select your preferred language. If you need to change it later:
- Go to the settings menu in the launcher.
- Select your desired language from the dropdown list.

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NEWS AND PROMOTIONS

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IN-GAME EVENTS

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